How does your factory do regarding quality control?
Quality is priority. InnovoSoft always attach great importance to quality controlling from the very beginning to the very end. We focus on every detail, our products accept CE, RoHS, FCC authentication, etc.
What is your after-sale service？
Normally we offer 1-year free warranty but whole life time technical support. After 1 year, components would be charged if any malfunctions occur on the device. For Outdoor Digital Signage series, we could provide maximum 3~5 years warranty in particular countries and regions.
What is your MOQ？
Any quantity is acceptable for your order. And the price is calculated according to Specs/Size/Quantity of each of your order, it is negotiable for large quantity.
What brand of screen are you using?
LG, ACER, AOC, Samsung, CHIMEI panels would be used, depending on the projects.
Do you have your own enclosure factory?
Yes, we do have our own enclosure factory, and we have the best design & structural, we hope to provide you with best screen and design, so OEM is also welcome.
